Online Health Centre

Chat with a Veterinarian now via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Downtown Animal Hospital is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Message Chat with a Veterinarian $15

message Communication

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform
  • Enter questions that you'd like to discuss within the message consultation.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: requirements.message
Phone Call with a Veterinarian $45

phone Communication

  • 15 minute phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: requirements.phone
Video Call with a Veterinarian $65

video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: requirements.video
TECHNICIAN CONSULT

phone Communication

  • Talk to a technician about preventive protocols
  • Requirements: requirements.phone
ADMINISTRATION

message Communication

  • Requirements: requirements.message

About Downtown Animal Hospital

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We are a team of passionate professionals who understand your love for your pet. To this end we focus not only on the physical aspects of your pets needs but also the emotional well being. To this end, we decided to add to our ongoing AAHA certification and in April 2018 became Canada’s First Fear-Free Certified Practice.

At Downtown Animal Hospital most of us have pets at home, so we know exactly how important your pet is to you! We are passionate about building relationships with every four-legged family member who walks through our doors and in ensuring they stay happy, healthy and by your side for as long as possible.

Downtown Animal Hospital is a leading edge veterinary clinic servicing central Toronto. We believe in harnessing the latest innovations in equipment, medicine and procedures to ensure your pet receives only the highest quality in health care.

Downtown Animal Hospital was established in 1986 in an elegant old townhouse on Hayden Street in Toronto. In 1992, Drs John Catherwood and Sheldon Jafine purchased the practice. With extended hours and a dedicated staff the practice soon became too busy for its original building.

To accommodate their rapidly expanding client base in 1996, the duo purchased and renovated an old mansion on Church Street into the current Downtown Animal Hospital. Dr. Lula Vihos became partner in June 2007 and the practice has experienced yet another growth surge since then. There are currently 5 doctors and 20 support staff serving their clients and their pets. The Downtown Animal Hospital is an accredited member of the American Animal Hospital Association and a proud proponent of diversity in its vibrant community.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

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